This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.  All of the following are suggestions and the user makes the final decision whether to implement them or not.  Always make a backup of your computer before attempting any changes.  If you have any doubts about making changes, wait and talk to someone experienced with your type of changes.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

  1. How do I ... ?

  2. Where can I find ... ?

  3. Why doesn't ... ?

  4. Who is ... and ... tech support ...?

  5. What is ... ?

  6. When is ... ?

Who is ... and ... tech support ...?

1. Who is and where can I find Tech Support for some of the major companies?

      The following, showing some of the major companies, we hope it is helpful to those looking for Tech Support.

If you find a mistake, or info that has changed please use our Suggestion/Feedback form and let us know.

 

COMPANY TECH SUPPORT CONTACTS
       
COMPANY WEB  URL PHONE EMAIL
       
3M Corp http://www.3m.com 1 800 364 3577 innovation@mmm.com
Adobe Systems Inc http://www.adobe.com/support 1 206 675 6304 techdocs@adobe.com
Adaptec http://www.adaptec.com 1 408 957 2550 http://www.adaptec.com
Addonics http://www.addonics.com 1 408 433 3899 http://www.addonics.com
ADS Technologies http://www.adstech.com 1 800 888 5344 http://www.adstech.com
Advanced Micro Devices http://www.amd.com 1 800 538 8450 http://www.amd.com
America Online Inc http://www.aol.com/main.adp 1 800 827 3338 http://aol.com/main.adp
APS Tech http://www.apstech.com 1 800 395 5871 http://www.apstech.com
Archos http://www.archos.com +33 169 33 1690 http://www.archos.com
Asus Computer International http://www.asus.com.tw 1 502 995 0883 http://www.asus.com.tw
ATI Technologies http://www.ati.com 1 905 882 2600 http://www.ati.com
Autodesk Inc http://www.autodesk.com 1 800 964 6432 http://www.autodesk.com
Belkin http://www.belkin.com 1 800 223 5546 http://www.belkin.com
Broderbund Software http://www.broder.com 1 423 670 2032 http://support.broderbund.com
Caere Corp http://www.scansoft.com 1 407 241 1827 http://support.scansoft.com
Canon http://www.canon.com 1 800 385 2155 http://www.canon.com
Creative Labs http://www.creative.com 1 800 998 1000 http://www.creative.com
Creative Technology Ltd http://www.soundblaster.com 1 800 998 5227 http://www.soundblaster.com
Crucial Technology http://www.crucial.com 1 800 336 8896 http://www.crucial.com
CyberMedia Inc http://www.cybermedia.com 1 408 346 5000 support@cybermedia.com
D Link http://www.dlink.com 1 877 453 5465 http://www.dlink.com
Dazzle http://www.dazzle.com 1 888 212 8045 http://www.dazzle.com
Dell http://www.dell.com 1 800 915 3355 http://www.dell.com
e.Digital http://www.edig.com 1 858 679 1504 http://www.edig.com
Electronic Arts Inc http://www.ea.com 1 650 572 2787 eadirect@ea.com
Epson http://www.epson.com 1 800 463 7766 http://www.epson.com
FileMaker Inc http://www.filemaker.com 1 408 727 9004 http://www.filemaker.com
Grolier Interactive http://www.grolier.com 1 203 796 2536 custserv@grolier.com  or techsup@grolier.com
Hewlett-Packard http://www.hp.com 1 208 323 2551 http://www.hp.com
Hitachi http://www.hitachi.com 1 800 HITACHI http://www.hitachi.com
Humongous Ent http://humongous.com 1 425 485 1212 support@humongous.com
Intel Corp http://www.intel.com 1 800 538 3373 http://www.intel.com
Interactive Media Corp IMC http://www.interactivemediacorp.com 1 888 KANGURU http://www.interactivemediacorp.com
Interactive services Inc http://www.compuserve.com 1 800 944 9871 http://www.compuserve.com
Intuit Inc http://www.intuit.com 1 800 224 0991 http://www.intuit.com
IOGear http://www.iogear.com 1 866 946 4327 http://www.iogear.com
Iomega Corp http://www.iomega.com 1 800 456 5522 http://www.iomega.com
JMTek http://www.jmtek.com 1 877 533 7835 http://www.jmtek.com
Knowledge Adventure Inc http://www.knowledgeadventure.com 1 800 555 6141 http://www.knowledgeadventure.com/support.aspx
LaCie http://www.lacie.com 1 503 844 4500 http://www.lacie.com
LapLink http://www.laplink.com 1 425 483 8088 http://www.laplink.com
Lexar Media http://www.lexarmedia.com 1 510 413 1275 http://www.lexarmedia.com
Logitech Inc http://www.logitech.com 1 800 231 7717 http://www.logitech.com
Lotus Dev Corp http://www.lotus.com 1 800 553 4270 http://www.lotus.com
M-Systems http://www.diskonkey.com 1 510 494 2090 http://www.diskonkey.com
Maxtor http://www.maxtor.com 1 408 894 5000 http://www.maxtor.com
Microsoft Corp http://support.microsoft.com 1 800 426 9400 http://support.microsoft.com
Microwise Inc http://www.microwiseinc.com 1 510 656 9881 x103 http://www.microwiseinc.com
Netgear http://www.netgear.com 1 408 907 8000 http://www.netgear.com
Netscape Com http://help.netscape.com 1 800 411 0707 http://help.netscape.com
Network Associates Inc http://www.nai.com 1 972 278 6100 http://www.mcafeesecurity.com/us/support/default.asp?wt.mc_n=us_footersupport&wt.mc_t=ext_li_con&cid=10381
Nvidia Corp http://www.nvidia.com 1 408 486 2000 http://www.nvidia.com
Open Text Corp http://www.opentext.com 1 800 559 5955 info@opentext.com
Oracle Corp http://www.oracle.com 1 650 506 1500 web-sup@us.oracle.com
Orange Micro http://www.orangemicro
No longer in business		 1 714 779 2772 http://www.orangemicro
No longer in business
Pacific Digital http://www.pacificdigital.com 1 888 333 6732 http://www.pacificdigital.com
Plextor http://www.plextor.com 1 800 886 3935 http://www.plextor.com
Quark Inc http://www.quark.com 1 303 894 8899 wintech@quark.com  or  cservice@quark.com
Quarterdeck Corp http://www.quarterdeck.com 1 573 875 0530 http://www.quarterdeck.com
Roxio http://www.roxio.com/en/support 1 905 482 5200 http://selfserve.roxio.com
SanDisk http://www.sandisk.com 1 408 542 0500 http://www.sandisk.com
ScanSoft Inc http://www.scansoft.com 1 407 241 1827 http://support.scansoft.com
SIIG http://www.siig.com 1 510 657 5962 http://www.siig.com
Sierra On-Line Inc http://www.sierra.com 1 425 644 4343 support@sierra.com
Sony http://www.sonystyle.com 1 877 865 7669 http://www.sonystyle.com
Sony Electronics Inc http://www.sony.com 1 800 222 7669 http://www.sony.com
Sony Electronics Inc http://www.storagebysony.com 1 800 352 7669 http://www.storagebysony.com
Symantec Corp http://www.symantec.com/techsupp 1 541 465 8420 http://www.symantec.com
SyQuest Tech Inc http://www.syquest.com 1 510 226 5400 support@syquest.com
Toshiba http://www.toshiba.com 1 800 316 0920 http://www.toshiba.com
TRENDware http://www.trendware.com 1 310 891 1100 http://www.trendware.com
Veo http://www.veo.com   http://www.veo.com
Viewsonic Corp http://www.viewsonic.com 1 800 888 8583 http://www.viewsonic.com
Visioneer http://www.visioneer.com 1 925 251 6398 http://www.visioneer.com
VocalTec Com Ltd http://www.vocaltec.com 1 201 768 9400 http://www.vocaltec.com/Support/Contact_Info.shtml
WiseLand http://www.microwiseinc.com 1 510 656 9881 x103 http://www.microwiseinc.com
       
 

 

 
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