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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions. All of the following are suggestions and the user makes the final decision whether to implement them or not. Always make a backup of your computer before attempting any changes. If you have any doubts about making changes, wait and talk to someone experienced with your type of changes.
Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.
1. Where can I find answers to general questions about my computer?
www.microsoft.com (their Knowledge Base)
2. Where can I find answers to questions about Microsoft products?
3. Where can I find answers to questions about viruses?
A short list of websites, where information and help can be found on viruses.
| http://www.cert.org | |
| http://csrc.nist.gov/virus | |
| http://www.mcafee.com | |
| http://securityresponse.symantec.com | |
4. Where can I find answers to questions about spam?
A short list of websites, where information and help can be found on spam.
| http://www.cleanmymailbox.com | |
| http://www.junkbusters.com | |
| http://www.mailwasher.net | |
| http://www.spamfree.org | |
| http://www.spamlaws.com | |
| http://spam.abuse.net | |
| http://www.webattack.com | |
5. Where can I find answers to questions about spyware?
A short list of websites, where information and help can be found on spyware.
| http://www.bcentral.com | |
| http://drsolomon.com | |
| http://www.mcafee.com | |
| http://www.securityfocus.com | |
| http://www.spywareinfo.com | |
| http://www.symantec.com | |
| http://www.trendmicro.com | |
6. Where can I find Device Drivers?
Check the Disk or CD that came with the device.
Check the down load area on our website.
A short list of manufacturers and their support websites, where drivers can be found and downloaded.
| 3DLabs | http://www.3dlabs.com | |
| ATI | http://www.ati.com | |
| Canon | http://consumer.usa.canon.com | |
| Creative Labs | http://www.soundblaster.com | |
| Epson | http://support.epson.com | |
| Hewlett Packard | http://www.hp.com | |
| Lexmark | http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:0:0:0 | |
| Matrox | http://www.matrox.com | |
| Microsoft | http://support.microsoft.com | |
| Microtek | http://www.support.microtek.com | |
| Microwise | http://www.microwiseinc.com | |
| NVidia | http://www.nvidia.com | |
| Turtle Beach | http://www.turtlebeach.com | |
| Visioneer | http://www.visioneer.com/support | |
| WiseLand | http://www.microwiseinc.com |
4. A short list of websites where Device Drivers have been archived.
| http://www.drdriver.com | |
| http://www.driverguide.com | |
| http://www.drivershq.com | |
7. Where can I find FireWire Products?
Once mainly limited to Apple products and digital cameras from a handful of manufacturers, today numerous companies (most prominently Apple, Canon JVC, Kodak, and Sony) make products that use FireWire. Apart from the Apple and Sony lines of desktop and note book computers, most computers don't come equipped with a FireWire port. High-end systems and many notebook models are the exception to this rule.
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Copyright © 1998 - 2005 Curtiss Engineering and Research. All rights reserved.
Last modified:
Wednesday June 30, 2010
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