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Re: Incorrect Vshield Device Driver Version

From: CER Tech Support Staff
Email: techsupport@cercurtiss.com

Comments

Susanne, First your vshield problem. I don’t believe re-configuring vshield will solve your problem with its device driver. I would suggest uninstalling vshield, then shutting down your computer completely (turning power off after windows shuts down). Next start your computer, once you have windows running goto start, run, and type in msconfig then click Ok, see next: ============================================================================================= MSConfig - Cleaning Windows Startups Certain programs running in the background can use system resources and cause our software to experience burning issues. To disable your start up group go to start, run, and type in msconfig and hit enter, then click on the startup tab. Windows XP(Home & Pro): If you are running Windows XP you will click the disable all button. Windows Me: If you are running Windows Me disable all items that are not Windows system processes. Windows 98: If you are running Windows 98 disable all items except for Systray, Explorer and Scanreg. Windows 2000: Windows 2000 does not have this utility please make sure to close all programs through your system tray. =============================================================== Once you have disabled your start up group, you need to reboot. Once your computer boots up you can reinstall VShield. This should solve your problem with vshield. After reinstall you will need to go back to msconfig and click on NORMAL and reboot. As for your Outlook Express problems, What error messages do you get if any?? What operating system do you have? What version? What version of Outlook Express? It is possible that VShields problem was interfering with Outlook Express and your problems with it may go away after reinstalling VShield. If at any time you feel unsure about making changes don’t hesitate to discuss them with someone with more experience or knowledge that may be near you.


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